Privacy Policy

Last Updated: July 6, 2026

At OXN, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, tryoxn.com, purchase our products (including the OXN Orbit), or interact with our brand.

1. Information We Collect

We collect information to provide a better shopping experience and fulfill your orders smoothly.

• Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

• Payment Information: Payment details are collected securely via our third-party payment processors (e.g., Shopify Payments, Stripe, PayPal). We do not store your full credit card data.

• Device & Usage Data: IP address, browser type, operating system, and how you interact with our website (pages viewed, time spent, links clicked) via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect to run our business and support your customer journey:

• Order Fulfillment: Processing payments, managing shipping, delivering products, and providing order tracking updates.

• Customer Support: Responding to your questions, handling product inquiries, and troubleshooting issues.

• Marketing & Promotions: Sending you newsletters, special offers, or promotional updates if you have opted in (you can unsubscribe at any time).

• Site Improvement: Analyzing website performance to optimize your browsing and shopping experience.

3. How We Share Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us operate our store:

• E-commerce Platform: We use Shopify to power our online store at tryoxn.com.

• Fulfillment & Shipping: Sharing your delivery address and contact info with logistics companies to deliver your package.

• Payment Processors: Securely transmitting financial data to process your transactions safely.

• Analytics Partners: Working with tools like Google Analytics to understand website traffic.

4. Cookies and Tracking

We use cookies to keep track of items in your shopping cart, remember your preferences, and serve relevant ads on tryoxn.com. You can choose to disable cookies through your browser settings, though doing so may affect some features of our website.

5. Data Security

We implement commercial-grade security measures, including SSL encryption, to protect your personal data during transmission and storage. While we take every reasonable precaution, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (USA & Global)

Depending on where you live (such as California or the EU), you may have specific privacy rights regarding your data, including:

• The right to access the personal data we hold about you.

• The right to correct or update inaccurate information.

• The right to request that we delete your personal data.

To exercise any of these rights, please contact our support team using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted directly on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

• Email: support@tryoxn.com

• Website: tryoxn.com